Why Allianz?

Partnership objective

We want the relationship to provide a profitable solution to both parties through a proposition that is most appropriate to your customer and brand.

Approach to claims

The Allianz Animal Health philosophy is to "provide a claims service, not sell an insurance policy". We pay claims quickly and fairly and don't look for reasons to reject them, so you can rest assured your customers will be treated fairly.

Most claims are settled within a week of receipt, and we can even pay claims directly to the vet.

Capacity

We have the capacity to deal with your client base.

• 1 million calls received each year
• 300 staff dedicated to pet insurance only

Working together

• Appointed account manager
• Access to and support from a dedicated pet insurance marketing team
• Regular review meetings
• Management information
• Competitor benchmarking

Marketing support

We call upon over 30 years experience to help create marketing plans as well as marketing communications. Pet insurance is about more than finding the cheapest cover available, it's about robust value-for-money cover that will meet the expectations of your customers.

We will help you to develop communications that explain the benefits of the product in a clear and direct manner, enabling the customer to find the right policy for them.